The golf course superintendent has an intricate role in many aspects of the golf course. On any given day they must wear many hats to ensure that the course is in top playing condition for all members and guests. Some might assume that a golf course superintendent is only responsible for making sure the course looks good. The truth is that the more a superintendent knows, the better experience you will have during your game of golf.
Some of the responsibilities of the golf course superintendent may include:
Understanding the business of the golf course; how the proshop, restaurant, beverage cart, customer service and playing conditions affect the whole golf experience.
Understanding environmental rules, regulations and practices and creating a plan for golf course maintenance that is environmentally responsible.
Having a strong understanding of the different rules for different groups of golfers in the game of golf.
Playing with different members of different handicaps and from different tees (senior, ladies, average players, low handicappers and scratch golfers) to understand how the course reacts to different types of play.
Also during these games you have the opportunity to:
-Share with members the projects are ongoing and potential projects coming.
-View the total experience from the perspective of members and players during a round of golf
-Test field conditions to see what is working well and also areas to improve (green speeds, bunker conditions, tee box conditions, etc)
-Provide insight into different aspects of the game when the member requests
-Discuss the areas under construction and repair as well as improvement opportunities and leave members informed so that they can spread the information accurately.
-Lead by example and be a role model for the etiquette required in the game of golf.
-Hear firsthand the members’ suggestions, perceptions and expectations
-Play competitive golf that makes the members motivated to maintain and improve their golf game.
-Emphasize the importance of a team of committed workers (maintenance crew) that do their job well and share how they are honoring the etiquette of the game, safety, customer service, environmental practices and pride in their job.
While these are only a sampling of everything that a golf course superintendent is responsible for, they do all of this while first and foremost supervising a maintenance crew that is knowledgeable and well trained in what is needed to maintain a golf course that offers top notch playability to all members and guests.